Contact
Visit us in London or book a video call. Let's create something amazing together.
Connect With Us – Your Story Starts Here
We’re passionate about bringing creative visions to life. Whether you’re looking for a trusted digital agency to craft a bespoke campaign or a film production studio to tell your brand’s story, we’re here to help. Based in north London, our team collaborates with businesses across the UK and beyond.
Located in North London
Our office is located at London North Studios, The Ridgeway, Mill Hill, London NW7 1RP—a dynamic, working film and TV studio complex offering state-of-the-art facilities across multiple soundproofed stages, production offices, workshops, and more. We invite you to visit us by appointment to explore how we can support your creative projects. The studios are easily accessible via public transport: a 10-minute walk from Mill Hill East Underground Station on the Northern Line, or a short bus ride from the station. For those driving, we offer ample on-site parking. Please note that the studios are a working environment, so we kindly ask that you schedule your visit in advance. For more information, visit London North Studios.
Let's talk over a coffee
- London
- London North Studios
- The Ridgeway, Mill Hill
- London NW7 1RP
- 020 8148 4180
- marketing@thestorygoes.co.uk
- Opening hours
- Monday to Friday: 9am to 5pm.
- Prior appointment required.
- Closed on public holidays. Out of hours appointments available by prior arrangement.
- Book an exploratory video call
Your Goals Are Our Starting Point
Your first call with us isn’t just a meeting—it’s a discovery session tailored to uncover your unique goals and challenges.
We’ll delve into what matters most to your business, whether it’s increasing brand awareness, generating leads, boosting sales, driving website traffic, promoting your app, or encouraging visits to a physical store. Together, we’ll craft a vision of success that aligns with your objectives and your audience’s needs.
Every campaign we design is guided by a Google-certified account strategist, ensuring that your digital marketing strategy is built on best practices and industry expertise. This personal approach guarantees that no detail is overlooked, and your campaigns are optimised for measurable results.
By the end of our discussion, we hope you’ll not only feel confident in our capabilities but also excited about the impact we can achieve together.
Why London Businesses Choose Us
We’ve worked with clients across industries—from start-ups to established brands—delivering measurable results and stunning visuals.
With our unique combination of digital marketing expertise and professional video production, you don’t have to juggle multiple agencies. Everything you need is right here.
Frequently Asked Questions
- Do you work with businesses outside of London?
- Yes, we work with clients across the UK and internationally. Our remote collaboration tools make it easy to stay connected, and we’re happy to travel for projects when needed.
- What's your on-boarding process?
- Our onboarding process is designed to ensure a smooth and collaborative start to your project. After an initial exploratory call to understand your goals—such as increasing brand awareness or driving sales—we’ll craft a tailored proposal that outlines deliverables, timelines, and key milestones. Following a kick-off meeting, we finalise the strategy and assign a dedicated account strategist to guide your project. Reporting and measurement are key, with regular updates and actionable insights provided to track success. We'll share more details on this during our call once we know more about your unique needs.
- What happens during an exploratory call or meeting?
- Our exploratory call is a collaborative discussion to see if we’re the right fit for your project. We’ll delve into your goals—whether that’s increasing brand awareness, driving traffic, or boosting sales—and discuss the challenges you’re facing. Importantly, we only take on projects where we’re confident we can add value and deliver results. This ensures that we meet your expectations and align with your vision. You’ll leave with a clear sense of our approach and whether we’re the right partner to help you succeed.
- Do you offer flexible meeting times for international clients?
- Yes. If you're in a different time zone, or can't do 9 to 5, drop us an email and we'll aim to schedule a meeting at a time that suit you.
- How can I stay updated on my project’s progress?
- We use tools like Frame.io and Data Studio so that you can always check-in for the real time situation. We provide regular updates and reporting to keep you informed every step of the way. You’ll always know where your project stands against the metrics we're measuring.
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Frame.io makes remote collaboration on film and video projects seamless.
- What services does a digital agency provide?
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A digital agency offers a variety of services to help businesses succeed in the online landscape. These services often include SEO (Search Engine Optimisation) to improve website visibility, PPC (Pay-Per-Click Advertising) and Google Ads management to drive targeted traffic, and social media marketing for customer engagement. Agencies also provide content creation, email marketing, and web design, creating cohesive strategies to boost brand awareness and ROI. Additionally, some specialise in e-commerce solutions, optimising product listings and running effective ad campaigns to enhance online sales.
At The Story Goes, we offer these services alongside our unique strengths in high-quality video production, such as brand stories, interviews and talking heads, and testimonial films. These are complemented by our expertise in creative content strategy, conversion rate optimisation (CRO), and user experience (UX) design to ensure that your campaigns are not only visually compelling but also strategically impactful. By integrating marketing expertise with filmmaking excellence, we deliver results-driven campaigns tailored to your goals.
- How do I choose the right digital agency for my business?
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When choosing a digital marketing agency, ensure they align with your business needs and can deliver measurable results. Start by identifying your goals—such as increasing brand awareness, generating leads, or improving conversion rates—and evaluate agencies based on their proven expertise in these areas.
Reviewing case studies or portfolios for similar industries is an excellent way to gauge their capability. Take the time to speak directly with the person who would handle your account. Look for clear communication, a genuine understanding of your objectives, and a collaborative attitude. Chemistry matters—working with someone you trust and feel comfortable discussing ideas with can make a significant difference in the success of your campaigns.
It’s also worth asking the agency for client references. Speaking to their current or past clients can provide valuable insight into the agency’s performance, reliability, and overall approach. Choosing the right partner is about finding a team that not only meets your requirements but also aligns with your working style and values.
- How much do digital marketing services cost?
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The cost of working with a digital agency will vary depending on the services required, the complexity of the campaigns, and the size of your business. For established enterprises, many aim to allocate around 10% of their annual revenue to marketing efforts. For start-ups, the marketing spend is typically higher. This can provide a helpful starting point when determining your marketing budget.
If you're working with a set budget, we can discuss how to allocate those resources most effectively during our exploratory call. Our goal is to ensure that your budget aligns with your objectives—whether that’s boosting sales, driving traffic, or increasing brand visibility. After our call, we’ll put together a tailored proposal to outline our recommendations and how we can deliver results within your budget. Additionally, to make planning easier, payments can often be spread across the duration of the campaign to help with cash flow and financial planning.
- Still have questions? Book a call with us.
